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Initial testing suggests the latest macOS High Sierra On some Mac's with High Sierra the print queue even completely stalled. Jamf Nation, hosted by Jamf, is a knowledgeable community of Apple-focused admins and Jamf users. Learn more about JNUC. Jamf Pro , Printers. Hello, Just wondering if anyone else has seen the following behaviour on any macOS High Sierra clients? Client sends a print job. Print job appears in the printer's queue on the client. Deleting the jobs in the client queue and resuming the printer allows a user to print, however the issue simply re-occurs. Code snippet server path modified :!

Problem although regular, can be inconsistent between tests.

Drivers have not been updated in this release for HP anyway. Issue is not present in macOS Sierra or older. Users are part of the lpadmin group required to clear out the queue. Kind Regards. Like Comment. Order by: Most Likes Oldest Newest. Skip this step in Mac OS Ensure that the Short name associated with the account matches the user's domain account username.

If not, create a new working account as appropriate.

System Requirements

OS X can struggle with printer share names containing spaces. We recommend a share name without spaces.

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Choose a driver for this printer by selecting Select Software from the list. If you are prompted for a username and password, this is a username that has access to connect to the SMB share on your Windows server. Drag the PCClient application across to the local Applications directory. Select the PC Client check box when it is displayed. Get the user to log in to the Mac. Print to the newly set up printer. On the server's print queue A print queue displays information about documents that are waiting to be printed, such as the printing status, document owner, and number of pages to print.

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You can use the print queue to view, pause, resume, restart, and cancel print jobs. Ensure that the print job successfully reaches the printer and that the user gets charged in PaperCut. Check that the balance has changed to reflect the new balance in the PCClient program.


Schools and universities often have Macs available for student use in dedicated computer labs. In these environments the Macs are shared by many users and Scenario One is not appropriate.

Windows 2003 server + ubuntu + mac os x + Wow on macbook

Larger Mac networks already using LDAP or Active Directory authentication, or planning on doing so, might want to consider Scenario Three explained in the next section. Scenario Two uses a popup authentication Popup authentication involves matching the source IP address of the print job with the user confirmed to be operating from the popup client IP address. To print with popup authentication the client software must be running on the workstations or laptops.

For more information, see Popup authentication. The end user's perspective: The user sees the PCClient program running. When the user prints a job, the client pops up a window requesting the user to enter a username and password. See Popup authentication. The explanation: The print event is performed as a generic user - For example, " macuser ", " student ", etc.

See Popup authentication for further details. Printers are hosted and shared off a Windows, Mac or Linux server. The Mac systems are set up to log in under a generic account name. Command-click the newly copied PCClient application in the Applications directory. Select Open Package Contents. Click the Users tab. The User List page is displayed.

In the Advanced Options area, select the Unauthenticated user enable popup authentication check box. Type 3 drivers are available on Windows Update and from the vendor. Alan Morris formerly with Windows Printing Team. Sunday, May 14, PM. Microsoft does not guarantee the accuracy of this information. Friday, May 12, AM. Hi Alex, The Windows print server can be used for Mac client printing.

Scenario Two: The multi-user Mac with popup authentication

Sunday, May 14, AM. Launch Printmanagement. Add the Type selection. I normally move this up in the list and clear Inf Path. Alex, If you are stuck, let me know where.

Windows hosted print queues

Hi Alan, Finally, It's Working This helps us to resolve the issue. Monday, May 15, AM. Hi Alan This just saved my day! Worked fine after Type-3 Configuration Thanks! Friday, November 23, PM. Glad you found the answer here.